Having a WordPress live chat plugin allows the user’s question to be answered immediately instead of waiting a long time through contact by telephone!
Why should you try WordPress Live Chat Plugin?
If you run an eCommerce service, you need to be concerned about the customer’s requirements. Usually, talking on the phone encounters some trouble with time or place, which limits the effectiveness of communicating with them. Therefore, today we will introduce to you the collection of WordPress Live Chat so that you enable to solve their problem quickly. Take it a look now!
Top Best WordPress Live Chat Plugins
3CX Live Chat
3CX Live Chat is a revolutionary customer communication solution and it’s here to stay! The free plugin offers unlimited chats and no per user per month pricing. It’s incredibly easy to set up and use, and what really makes it stand out is its ability to transform your website communication from live chat to multichannel.
With 3CX Live Chat, you get an easy to use web client from which to customize your chat box, and respond to incoming chat messages or calls. You can also integrate with Facebook and SMS and connect live chat to your CRM system – all from the same interface. This means that agents can login to a single hub to receive all customer communication, where they can take ownership of chats, transfer them to other agents, and mark conversations as resolved.
Features:
- Elevate a chat to a voice or video call at the touch of a button
- Answer live chats from the web, iOS and Android apps
- Easy to use interface integrates calls, live chats, FB, SMS
- Assign chats to a particular agent, or have groups of agents answering
- Includes desktop notifications
- View missed chats and chat history
- Pop-out chat box
- Customizable design
- No advertising or powered by link
- No monthly subscriptions required
Highlights:
- Straight-forward, customizable design
- Quick and simple to install and use
- Requires $0 budget to get started
WP Live Chat Support
WP Live Chat Support is popular with small businesses because it is a free WordPress chat plugin. It allows you to talk directly to your visitors and better understand them. Also, this plugin including the full functions that help you easily access to the customers.
Provided features:
- Unlimited simultaneous live chats
- Edit all text fields
- Change color of the live box
- Apply animations
- Access historical record
- Automatically pop up the live chat box
- and more.
Highlights:
- Easy to use
- Great plugin
- Powerful and customizable chat.
Tidio Live Chat
Tidio Live Chat supports maximum features and allows you to easily contact customers with the chat box. This is an important tip for you to attract customer if they have any question about your service as well as your products.
Provided features:
- Solve issues 24/7
- Contact any customer who visits your website
- Adjust the color scheme
- Accept all devices
- Provide an offline form for your visitors
- and more.
Highlights:
- Full customizable
- Fast contact
- Nice and modern looking.
WhatsApp Chat
WhatsApp Chat makes it convenient for both the administrators and visitors to contact. If the customers need to know more detailed information, they just use talk to you by using this Chat plugin WordPress and they will get the answer in a few minutes.
Provided features:
- Have Individual and Group Chat
- Add Own Image or GIF
- Provide animations
- Pre-filled Message
- Customize the shortcode name
- and more.
Highlights:
- Fine to shortcut the desktop and mobile
- Simple install
- Excellent works.
Tawk.To Live Chat
Tawk.To Live Chat is used in more than a thousand businesses. This useful WordPress Live Chat Plugin is designed to boost the effectiveness of monitoring and managing the customer’s experience. This plugin also helps you to find and increase the potential customers.
Provided features:
- Stay connected anywhere
- Keep track of visitor in real-time
- Multiple websites and agents in a single dashboard interface
- Log in via any modern browser
- and more.
Highlights:
- Good chat plugin
- Useful to customize
- Full of options.
Live Chat by Formilla
Live Chat by Formilla provides the convenience for both questioners and answerers. If many people chat to ask for some help with this plugin at the same time, you can see and respond it immediately, not like on the telephone, just one person.
Provided features:
- Installs Instantly
- Live chat via your mobile device or tablet
- responsive design with any size
- Real-time Visitor Monitoring
- Multi-language supported
- and more.
Highlights:
- Great customer service
- Deep analytics
- Increase customer reach and expand sales.
Chat – Live Chat, Support, Sales
By using this WordPress Live Chat plugin, you can improve the customer service better. It will appear as soon as the customer sign in and you will monitor and chat with them.
Provided features:
- Unlimited Chats and Operators
- Support to download in all of the apps
- Full customizable window design
- Multilingual Admin-Panel and Front-Interface
- Users/Customers name customizing
- and more.
Highlights:
- Useful and effective
- Both the phone and web applications work well
- Excellent plugin.
Simple Ajax Chat
To take more visitor’s attention by concern about their needs, Simple Ajax Chat is a great option for your site. The customer chats directly with you and receives the answer at that time. So they will be satisfied with your customer service and support you.
Provided features:
- Works with all mobile devices
- Display chat messages in order
- Option to play the sound alert
- Automatic emoji icons supported
- Show the chat box in multiple locations
- and more.
Highlights:
- Good open source chat box for WordPress
- Very accessible for user’s screen
- Perfect support.
JivoChat Live Chat
JivoChat Live Chat is designed to support the business to access quickly to visitors. This chat plugin WordPress allows you to chat with the customer in real time that may increase your online sales. So it is the best communication app you must have for your site.
Provided features:
- Proactively initiate chat
- Connect your Facebook Page, Viber accounts
- Automatic Translator
- Instant calls feature for visitors
- Highlight specific items on your website
- and more.
Highlights:
- Well-done app to startup
- Great chat features
- Easily managed dashboard.
Conclusion
That’s all we want to share with you! We hope that you will find and use the most suitable WordPress Live Chat Plugin for your eCommerce site. Then, don’t miss more free WordPress theme!
If you need help, let leave the comment below or contact us. Thank you for your reading!