Knowledge Base is essentially intended for individuals who need to show regularly posed inquiries and basic client questions on their site in an appealing manner. Today, we will give you a collection of WordPress Knowledge Base plugin that you can give your guests a predictable look and feel while offering similar usefulness as assistance work area stages.
Why should you use WordPress Knowledge Base Plugin?
Using a WordPress Knowledge Base Plugin can be an incredibly powerful tool for helping you to streamline your customer support process while providing your customers with the answers they need. These plugins offer a variety of features, such as creating a searchable database of questions and answers, creating a glossary of terms, setting up a FAQ page, and more.
By making it easier for your customers to find the answers they need, you can reduce the amount of time you spend answering support tickets, and also reduce customer frustration. Additionally, a knowledge base plugin can be used for internal purposes such as training and onboarding new employees.
Top WordPress Knowledge Base Plugins
Echo Knowledge Base
Echo Knowledge Base is used for individuals who are searching for an expert WordPress device to show archives and FAQs on their site. The configuration page is a great example of how to present such functionality in a logical and The instant preview is wonderful.
Features:
- 3 levels of categories and sub-categories
- Add tags, breadcrumbs, back button
- Looks great on phones and tablets
- Choose article template
- Order articles and categories alphabetically
- and more.
Highlights:
- Great plugin
- Excellent work.
Very Simple Knowledge Base
this Very Simple Knowledge Base gives you a chance to make a shortsighted learning base for your WordPress site. Moreover, it also has the ability to create many different post lists for different sections of your site such as video lists, LMS, podcasts.
Features:
- Include certain categories
- Display posts in random order
- Change label of a post without a title
- List products by tag
- Show a list of website links
- and more.
Highlights:
- Simple to understand
- Quick support
- Very nice.
BasePress Knowledge Base
BasePress Knowledge Base not only has some great features to take advantage of, but the support is outstanding. This WordPress Knowledge Base plugin allows you for all kinds of modifications other plugins of its kind do not and the developer offers great support when you need it.
Features:
- Unlimited sections hierarchy
- Drag and drop reorder
- 3 default themes included
- Add Image, icon, and description
- Search bar with live results
- and more.
Highlights:
- Amazing Support
- Great features
- Easy to use.
Helpie FAQ
Helpie FAQ is the quickest approach to make and share information for groups and furthermore make delightful documentation locales for your items and services. This WordPress Knowledge Base plugin has a responsive and portable structure so this current module’s substance will look extraordinary on any work area screens/
Features:
- Enable/Disable FAQ search-bar
- Ability to sort and filter of FAQs
- Display FAQs based on categories
- Light and dark theme styling options
- and more.
Highlights:
- Excellent plugin
- Work well.
Knowledge Base
Knowledge Base helps you oversee, make and include Knowledgebase subtleties any WordPress site easily. Therefore, it is fundamentally intended for individuals who need to show oftentimes posed inquiries and normal client questions on your site.
Features:
- Customizable permalinks
- Additionally tags support
- Use a custom post type
- Default templates include breadcrumbs
- Supports unlimited nested of categories
- and more.
WP Knowledge Base
WP Knowledge Base is WordPress Knowledge Base Theme Free which has various professional highlights for structure a respectable knowledge base. With it, you are able to include, alter regularly questions and inquiries as well as make a proficient looking pages.
Features:
- Use the standard WordPress interface
- Enlarge images with modal windows
- Add rich meta, links, bold
- Change the front end layout
- Manuals, procedures, guidelines support
- and more.
Highlights:
- Nice tool.
Knowledge Base Help Desk
The Bot-chat feature in Knowledge Base Help Desk gives the extra edge of professionalism that makes your company look a lot bigger than it may be. Also, it works across all major browsers and devices like IE8+, Safari, Firefox, Chrome.
Features:
- Option for users to sort alphabetically
- Allow article view count
- Create parameters with shortcode
- Custom CSS from Knowledge Base settings
- Mobile device friendly
- and more.
Highlights:
- Good support
- Extremely helpful
- Professional plugin.
KB Support
KB Support has an excellent organization and powerful settings. In this WordPress Knowledge Base plugin, shortcodes allow you to use as you like and integrate it with your theme and shop. If you ever run into any issues, contact KB’s impeccable support and rest assured that it’ll be resolved.
Features:
- Support guest submission
- Auto-assign new tickets to agents
- Ability to assign tickets to multiple agents
- Numerous template tags
- Tracks an agents status
- and more.
Highlights:
- Lots of features
- Excellent organization
- Very powerful.
HelpPress Knowledge Base
HelpPress Knowledge Base is considered an effective and simple to-utilize WordPress Knowledge Base plugin. You can organize knowledge base articles by category, tag, and post format.
Features:
- Theme compatible ability
- Works on almost any device or screen size
- Live search results
- Includes a built-in breadcrumb
- Override default templates
- and more.
Highlights:
- Easy to install
- Good widget.
WP Knowledgebase
WP Knowledgebase gives you huge amounts of choices for text styles, hues, and sidebar formats. Additionally, this plugin has a completely responsive structure so it will almost certainly design itself to fit any size screen regardless of how enormous or little it might be.
Features:
- Choose theme color, sidebar layouts
- Allow search, categories, tags, posts
- On/off Integrated breadcrumb
- Display comments
- Editable slug
- and more.
Highlights:
- Readable design
- Nice plugin
- Simple usage.
Conclusion
Having a WordPress knowledge base can be a great way to help customers find the answers they need quickly and easily. There are many different WordPress knowledge base plugins available, each offering their own unique features and benefits. Depending on the size of your business, the type of content you need to store and the level of customization you require, you will be able to find a plugin that suits your needs.
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